Search This Supplers Products:FITNESS WEARSPORTSWEARYOGA SETTENNIS WEARGYM CLOTHING
（1）If i am not satisfied with the received custom order clothing, can i return or exchange it?
What If You Are Not Satisfied with Your Custom Order?
As all custom clothing is produced according to unique specifications, we typically do not accept returns or exchanges for customized products. However, we stand by our quality and offer comprehensive after-sales support to address any concerns.
Our Quality Assurance Process
✔ Pre-Production Sample Approval – We produce a sample for your review before mass production to ensure accuracy in design, fabric, color, and fit.
✔ Strict Quality Control (QC) – Each garment undergoes multiple inspection stages before shipping to ensure high-quality standards.
✔ Detailed Order Confirmation – Before production, we provide a detailed order confirmation document, including fabric choices, sizing, and customizations, to avoid misunderstandings.
How We Handle Quality Issues
🔹 If There’s a Manufacturing Defect – If the issue is caused by a manufacturing defect (e.g., incorrect size, stitching issues, fabric flaws), we will offer a solution, such as remaking the affected items or providing a partial refund/credit.
🔹 If the Issue is Due to Incorrect Specifications from the Client – If the issue arises from incorrect specifications provided during ordering, we will work with you to find a reasonable solution, such as a discount on a re-order.
🔹 If Minor Adjustments Are Needed – For small issues that can be easily fixed, we may offer guidance on local alterations or provide compensation for adjustments.
Next Steps
We encourage open communication throughout the production process to ensure your expectations are met. If you have concerns with your received order, please contact us within 7 days of delivery with clear photos and details, and our team will review your case promptly.
Our goal is to build long-term business relationships by providing high-quality products and professional customer service.